Comprehensive security assessment and trust analysis
Walgreens
Performance Overview
Better than 15% of retailers in this category
Detailed Trust Score Breakdown
Our comprehensive evaluation across 6 key criteria that matter most to online shoppers
Trust Score Breakdown
SSL certificates, payment security, data protection measures
Response time, support quality, problem resolution effectiveness
Shipping reliability, tracking availability, packaging quality
Return process ease, timeframes, refund handling
Website usability, mobile compatibility, checkout process
Company information visibility, contact accessibility, terms clarity
How We Calculate Trust Scores
Each component is weighted based on its importance to consumer safety and satisfaction.
How We Calculate Trust Scores
Our trust scores are based on comprehensive evaluation across 6 key criteria: Security & Privacy (25%), Customer Service (20%), Shipping & Delivery (20%), Return Policy (15%), User Experience (10%), and Transparency (10%). Each component is independently verified and weighted based on consumer safety importance.
Learn about our scoring methodologyPros & Cons at a Glance
What stands out about Walgreens
Pros
- 8,000+ locations with iconic corner positioning
- myWalgreens rewards with personalized offers
- Walgreens Cash rewards ($1 per 5,000 points)
- Same-day prescription delivery available
- High-quality photo printing services
- Walgreens Credit Card offers 10% back
- Healthcare Clinic services at select locations
- Free shipping on orders $35+
Cons
- 30-day return policy (shorter than CVS)
- Generally higher prices than competitors
- App can be unreliable with glitches
- Pharmacy wait times variable
- Product selection smaller than CVS
- Customer service inconsistent by location
Is Walgreens Right for You?
Find out if this retailer matches your shopping needs
Best For
- Convenient corner locations
- myWalgreens rewards members
- Photo printing quality seekers
- Walgreens Credit Card holders (10% back)
- Prescription auto-refill users
Not Ideal For
- Price-sensitive shoppers
- Those needing comprehensive healthcare services
- Customers wanting longer return windows
- Rural areas with limited Walgreens
About Walgreens
Walgreens is one of America’s most iconic pharmacy chains with an 8.5/10 trust score, founded in 1901 with 8,000+ strategically positioned corner locations nationwide. As part of Walgreens Boots Alliance, the company combines American pharmacy tradition with international expertise, offering prescription services, health products, beauty essentials, and industry-leading photo services.
Walgreens excels in healthcare-grade security with full HIPAA compliance, SSL encryption, and PCI-DSS certification for protected health information. The myWalgreens rewards program offers 1% back in Walgreens Cash on purchases, while the Walgreens Credit Card provides 10% back on Walgreens purchases with no annual fee. Free shipping is available on orders over $35, with 24/7 customer service support.
Prescription services include same-day pickup, drive-thru access, free standard delivery in 1-2 days, and same-day delivery via DoorDash in select areas. The auto-refill program ensures customers never miss medications. Walgreens leads in photo services with same-day pickup, excellent Fujifilm print quality, and competitive pricing with frequent 50% off sales on prints, photo books, canvas, and personalized gifts.
The 30-day return policy with free return shipping is standard for pharmacy retail, though shorter than CVS’s 60 days. Walgreens is ideal for corner location convenience, prescription needs, photo printing, and myWalgreens members, though prices run higher than discount competitors like Walmart.
Our Testing Methodology
Comprehensive 6-month evaluation with 23+ purchases across pharmacy, beauty, health products, photo services, and prescription delivery testing.
How It Compares
vs. CVS
Better photo services and more corner locations for convenience
vs. Rite Aid
Larger network and better rewards program
vs. Walmart Pharmacy
Better customer service and photo quality
Frequently Asked Questions
Common questions about shopping at Walgreens
1 Is Walgreens.com safe for online purchases?
Yes, Walgreens.com is very safe with SSL encryption, HIPAA compliance for health data, secure payment processing, and over 120 years of trusted service. All products are authentic.
2 What is Walgreens' return policy?
Walgreens offers a 30-day return policy on most items with receipt. Items must be in original condition. Prescription medications cannot be returned. Free return shipping for online orders.
3 What is myWalgreens rewards program?
Free loyalty program offering 1% Walgreens Cash rewards (5,000 points = $1), personalized deals, birthday rewards, and exclusive member pricing. Walgreens Credit Card members earn 10% back on Walgreens purchases.
4 Does Walgreens deliver prescriptions?
Yes, Walgreens offers free standard prescription delivery (1-2 days) and same-day delivery through DoorDash in eligible areas. Prescriptions can also be picked up in-store or at drive-thru.
5 What pharmacy services does Walgreens offer?
Walgreens provides prescription filling, immunizations, medication therapy management, specialty pharmacy services, prescription transfers, auto-refills, and healthcare clinic services at select locations.
6 How good is Walgreens photo service?
Walgreens is known for high-quality photo printing with same-day pickup available. Services include prints, photo books, cards, canvas, posters, and personalized gifts. Competitive pricing and frequent promotions.
Ready to Shop with Confidence?
Our comprehensive review has analyzed Walgreens across all key trust factors. Make informed decisions for safe online shopping.